Q & A
What does The Processing Network do?
TPN is a transaction fulfillment service. We assist online vendors to provide secure credit and ATM card transactions and check guarantee, in realtime, on their Web site. We provide instant verification; no manual data entry is required.
Does TPN work with foreign companies?
Yes. TPN works with foreign companies. Since we work with 98% of the processors in the world there is a good chance that we will work with your processor. We also have a special arrangement with Merchant Services Group that can help foreign companies get merchants accounts in the US. Please contact our sales department for more info at sales@processing.net.
How does it work?
A customer orders the products they want from your Web site, then enters their credit data. The amount, card number, and other information is sent securely through our servers, and is then processed by data processors. They send a confirmation or denial back through our servers to the customer within 15-20 seconds.
  • Remote - Secure information is taken on The Processing Network's secure server. The vendor sends customers to a script on the TPN server. The customer fills out and submits an order and returns to the vendor's Web site.
  • Local - Local mode happens on the vendor's server. The customer is sent to a script on the vendor's site that securely connects to TPN and processes their card. The customer never leaves the vendor's site.
Where can I get more technical information?
You can look at our Technical FAQ.
How long will it take to set up?
Both local and remote services can be up and running in about 3 - 4 days depending on your processor.
How do I sign up with your service?
Simply fill out the order form and well get your set-up process started. You will need to read and sign our merchant agreement and fax it back to us.
Do we offer resell?
Yes. Please contact sales@processing.net for more information.
How do I set up my Web site to work with your service?
You will need some sort of online order form, which calculates the items, prices and totals, and enters this into the charge amount. It will also need to produce a unique order id number.

Your Web development team can do this for you; if you need assistance, please let us know.

Please see our Technical FAQ for more information.

Can I have multiple sites use one account?
Yes, you can use one processing account for as many Web domains as you wish. However, if you require different login information or return URLs for the additional sites, we will need to set up a sub account. The setup fee for a sub account is $99 and has a $5 per month support fee associated with it. These are in addition to the fees listed on the Rates page, and of course the per tranaction fees still apply to all transasctions.
How long does it take for a transaction to go through?
Average transaction time is 20 seconds. Dedicated clients can expect a response time of approximately 6 seconds. This is the speed of the actual transaction. The customer's response time will depend upon their connection speed, the status of the Internet, and the speed of their computer.
Do I have to place my site on The Processing Network's server?
No. But we do offer hosting services. Please see our custom services page.
What type of security is used?
TPN uses Secure Socket Layer (SSL) protocol.
How do I become an authorized credit card vendor?
The Processing Network does not provide vendor accounts. You should contact the bank that has your business account for more information about becoming a credit card vendor. Make sure that you account is compatible with ICverify software, this will ensure that you are compatible with our system.

Check out our page of ISOs that specialize in working with Internet companies.

Where can I get help with HTML, scripting, or web design?
If you need help setting up order processing on your Web site, or if you have any special requirements , please contact TOWCO. TPN's clients receive a 20% discount on TOWCO's services, including script writing and modification.




The Processing Network - 2905 N 15th Tacoma, WA 98406
Sales: 253-255-5145 Support: tpnsupport@gmail.com

tpnsupport@gmail.com

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